Capsule is very proud to announce that we have achieved SOC 2 Type II accreditation.
Having SOC 2 accreditation is important for any SaaS company. It demonstrates that Capsule takes security and reliability of our systems seriously, meaning customers are able to use it with confidence knowing that the system’s infrastructure is secure and reliable, and ultimately their data is safe.
If an organization wants to achieve SOC 2 certification they must submit independent audit reports from an accredited auditing firm. The resulting report provides assurance that the company is compliant with the American Institute of Certified Public Accountants' (AICPA) specific Trust Service Principles and Criteria. These principles and criteria include areas like security, availability, confidentiality, privacy, processing integrity and more.
The report not only assesses the company’s security protocols but also provides detailed documentation that is reviewed in real time. This combination of assessment and monitoring makes it much less likely that any malicious actors can gain access to customer data.
“Achieving SOC 2 Type II accreditation is a significant achievement for Capsule, and the result of a culture where we've always taken the security of our customer's data seriously. We hope it serves as a seal of reassurance to anyone weighing up which CRM they should choose.
”Phillip Haines CTO
