CRM for Nonprofits

Our CRM for nonprofits will help you build the foundation so you can achieve the mission and vision of your nonprofit organization.

Woman looking at donated clothes

Rapid implementation; rapid adoption

Realize rapid time to value by implementing Capsule quickly across your sales and marketing functions. Our self-serve onboarding process teaches you and your team everything you need to know to quickly adopt and utilize Capsule.

Accessible training program for all

We offer training programs that match your organization's specific needs and requirements to help you identify the knowledge gaps and training needs of your staff and stakeholders. You can access our pool of resources during the implementation process or as you use Capsule.

User-friendly pages to view progress

With the help of our user-friendly customizable dashboards, key people in the organization, especially donors, can easily track and observe the direct impact of every contribution.

On the other hand, volunteers can use CRM's key pages to do administrative work more efficiently. For stakeholders, features like activity timelines and schedules allow them to interact with each other and stay updated with the latest information.

Extract maximum value from your stakeholders

Store up to 200,000 donors, or other volunteer contacts in Capsule's centralized database.

You can record and track all interactions with your contacts, helping you deliver better, more personalized value to your donors, volunteers and other stakeholders.

Lightning-fast customer support

When things don't go according to plan, the Capsule support team is here to step in. Our support team has a one day SLA, helping you get the right help quickly and efficiently.

Integrate with (almost) anything

Capsule integrates with all your favorite software tools, ensuring your existing tech stack will work seamlessly with our CRM.

See all our integrations
Microsoft Outlook Calendar

Sync your Microsoft Outlook Calendar with Capsule to create an agenda view of upcoming events.


Use the Capsule Zapier CRM integration and find more ways to automate CRM tasks.


Utiliza la integración del CRM Capsule para Xero y obtén una visión completa de tu negocio.

QuickBooks Online

QuickBooks helps you streamline your accounting processes and stay on top of finances.

Why nonprofit organizations need a CRM

CRM helps nonprofit organizations manage and cultivate relationships with stakeholders such as donors, volunteers, and other supporters, which is critical given the reliance of nonprofits on donations and volunteer support. Here's why nonprofit organizations need a CRM:

Solve emerging problems with CRM for nonprofits

Despite their primary objective of addressing societal issues and serving the public good, nonprofit organizations still need to confront various emerging issues and challenges that can stop them from being effective.

Capsule CRM for nonprofits can help assess risks and solve or prevent these problems:

Take your non-profit on the move with Capsule mobile

Capsule mobile CRM helps you maintain relationships, donors, volunteers, and stakeholders, anytime, anyplace. Here's how it helps the most:

CRM for nonprofits sparking change

If you're still exploring the many possibilities a CRM can offer, then Capsule is the right platform for you as we offer a free version for nonprofit organizations and training support for volunteers, donors, stakeholders, and other key people within the organization. With our free CRM, you can access all the basic features of our software solution to improve your donor and volunteer management, automate administrative tasks, and open your system to technologies.

We also offer a 14-day free trial for all our paid plans. During the trial you can use both the website version and mobile app. If you decide to proceed with a plan, you can choose from our four paid plans: Starter, Growth, Advanced and Ultimate.

Trusted by thousands of businesses worldwide

Capsule CRM's name is synonymous with integrity, productivity, and functionality. That's why we're trusted by thousands of firms worldwide—including non-profits, charities and other similar organizations.