CRM for IT & Tech Services
Exceed customer expectations with Capsule - helping IT & Tech service providers give the best customer experience to keep customers coming back to you again and again.
Complete view of your customer
Keep all your customer details in one place. From an initial inquiry right through to an invoice, keep all the relevant communication and documentation together for all of your team to view.
Professional, personal service - every time
Deliver exceptional customer service every time by setting up workflows for different services and stages of the customer journey. You and your team can then follow step by step processes to win and keep customers. This ensures you deliver the same level of service every time.
Power up with integrations
Connect Capsule with a number of powerful integrations to save more time and speed up service. Integrate Gmail and Microsoft so you can turn emails into sales. Connect your accounting software to keep on top of payments and more.
More organization = more clarity
Store more than your customer relationships in Capsule. Keep all your business and supply chain contacts and interactions in one place, making it easy to communicate with everyone you need to get business done.
Save time by putting all your business information in one place. No more searching spreadsheets, emails and notes for what you need. All you need to do is log in and see.
A CRM for businesses that appreciate good design
We pride ourselves on creating an intuitive and strong user experience. One of the most common things people say about us is that Capsule is easy-to-use at every stage of growth. Try us out for yourself and see how easy using a crm can be.
The insights you need
Our sales and activity reports give you all the data you need to optimize your sales process and make key decisions. You’ll be able to know how your team is performing, how many opportunities you are winning or losing and which activities are leading to those sales, plus much more. From a top-level overview right down to an in-depth analysis of the details, we’ve got you covered.
Get more done in a day by connecting Capsule to all your favorite software - giving you one complete view of your customer.
See all our integrations
SSO simplifies login for your business, eliminating the need to juggle usernames and passwords.
Enable Capsule Single Sign-On for Microsoft 365 to simplify your login process and enhance security.
Use the Capsule Zapier CRM integration and find more ways to automate CRM tasks.
QuickBooks helps you streamline your accounting processes and stay on top of finances.